Yes, you are able to place multiple requests on the app.
The user can cancel the order within 2 minutes of placing the order.
The captain can cancel the order at any point if the invoice hasn’t been issued.
Orders cannot be canceled once an invoice has been issued.
You may cancel orders before a Captain issues an invoice by clicking on the three dots on the bottom, in the chat screen
On the chat screen, click on the three dots on the bottom, and choose “file a complaint”
Yes, you are able to place multiple requests on the app.
The user can cancel the order within 2 minutes of placing the order.
The captain can cancel the order at any point if the invoice hasn’t been issued.
Orders cannot be canceled once an invoice has been issued.
You may cancel orders before a Captain issues an invoice by clicking on the three dots on the bottom, in the chat screen
On the chat screen, click on the three dots on the bottom, and choose “file a complaint”
Click on the Coupons icon, or from the settings page
Click on the code to copy
Paste the code in the “Add Coupon” section
Profile->My Coupons
Click on the Rewards icon, or from settings
Select redeem to wallet or rewards items
Redeem reward items, & continue to place an order with the reward
Click on the Coupons icon, or from the settings page
Click on the code to copy
Paste the code in the “Add Coupon” section
Profile->My Coupons
Click on the Rewards icon, or from settings
Select redeem to wallet or rewards items
Redeem reward items, & continue to place an order with the reward
You can sign up to become a TKFA Captain, and start earning extra income.
The tab switch allows you to switch between TKFA customer and TKFA Captain.
Adding favorite cities, for Domestic Orders, that you would like to receive notifications on from available Captains.
e.g. You are based in Jeddah, and have added Riyadh as a preferred city. You’ll receive a notification on available Captains coming from Riyadh to Jeddah, and are willing to accept orders.
From the Profile page->Refer a friend
Profile->General Settings->Appearance->enable light or dark
You can sign up to become a TKFA Captain, and start earning extra income.
The tab switch allows you to switch between TKFA customer and TKFA Captain.
Adding favorite cities, for Domestic Orders, that you would like to receive notifications on from available Captains.
e.g. You are based in Jeddah, and have added Riyadh as a preferred city. You’ll receive a notification on available Captains coming from Riyadh to Jeddah, and are willing to accept orders.
From the Profile page->Refer a friend
Profile->General Settings->Appearance->enable light or dark
Profile->Personal information->my addresses
Profile->Payment Details->Add A Card
If you wish to delete the account, please issue a new ticket from the Help & Support page and request account deletion.
Profile->Help & Support
View FAQs
Toggle between online or offline
Online mode to remain active and receive new orders
Offline mode to silence new orders
The suggested offer is automatically calculated based on distance from Store to Drop off point & the time of day
Home->Wallet tab->Withdraw balance->Enter amount to withdraw to your bank account.
Withdraw to SNB account: multiple times per day
Withdraw to Non-SNB accounts: once every 24 hours
If you’re traveling and returning back to your home city.
You may schedule travel details to receive requests from customers to buy or pick up items in your current city, and have it delivered when you return home.
Profile->Personal information->my addresses
Profile->Payment Details->Add A Card
If you wish to delete the account, please issue a new ticket from the Help & Support page and request account deletion.
Profile->Help & Support
View FAQs
